This year, Hangzhou has introduced convenient services such as luggage storage and delivery to train stations. With just one phone call, you can easily manage your luggage, and online reservations are also available!
Luggage Storage Service
At designated service points, you can scan a QR code on your phone to store your luggage. Charges vary based on the duration and size of the storage unit, with slight differences in pricing between different service providers.
Delivery to Platforms (to Seat)
This service is currently available at Hangzhou East Railway Station and Hangzhou Railway Station. You can make reservations through 32 participating hotels by calling (18616923150) or using the “Discover Hangzhou” mini-program online. Staff will come to collect your luggage and deliver it to the platform or your train seat. Items can be picked up on the same day for train departures after 12 PM.
Delivery to Stations
This service is available at 13 hotels, where you can scan a QR code at the front desk to place an order. Your luggage will be picked up and delivered to the Luggage Service Center at Hangzhou East Railway Station (next to Elevator 16 on the west square, G level). Alternatively, you can also check your luggage directly at the East Station to be sent to your hotel.
Enjoy hassle-free travel in Hangzhou with these new services!