Located in the West Lake Scenic Area, Wyndham Grand Plaza Royale Hangzhou is a family-friendly hotel close to Former Residence of Sha Menghai, Hangzhou Opera, and the Broken Bridge. Also nearby are Baochu Pagoda and Xihu Tiandi.

Wyndham Grand Plaza Royale Hangzhou has an indoor pool, a health club, and a spa tub. Wireless and wired high-speed Internet access is complimentary in public areas. This hotel features business amenities including a business center, small meeting rooms, and audiovisual equipment. Dining options at this family-friendly hotel include a bar/lounge. The staff can provide ticket assistance, tour assistance, and translation services. Additional amenities include a sauna, an arcade/game room, and multilingual staff. Guest parking is complimentary.

The 294 air-conditioned guestrooms at Wyndham Grand Plaza Royale Hangzhou include mini bars and safes. Complimentary wireless and wired high-speed Internet access is provided. Rooms are equipped with LCD TVs with cable channels. All accommodations provide desks and speakerphones with voice mail. Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room refrigerators, coffee/tea makers, and complimentary bottled water are provided. Additional amenities include slippers and irons/ironing boards.